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New UK online sportsbooks are known to have problems with customer support. When budgets are tight, the CS section is often the first to be cut. İlbet has set a priority so that this does not happen. İlbet users will have access to 24/7 customer service, meaning that any question or query they may have can be answered at any time. İlbet warns that 24/7 customer service does not guarantee quick responses. It can take up 72 hours for a member to reach out to a customer. This is quite a time commitment, especially if the issue you are having is very urgent. İlbet does have an email option, but no live chat. Many sports fans in the UK have grown to rely on the live chat feature on betting sites to receive an immediate response. Having to wait to get an answer via email is unacceptable. İlbet at least has an FAQ area. The FAQ area provides detailed answers for many of the most common issues that customers face when they use the online UK sportsbook. While the FAQ is helpful, live chat is really necessary. İlbet Payment Methods İlbet has a limited number of payment methods, particularly when compared with the wide range of options at many of its rivals in online betting. UK players will already know that credit cards can no longer be used for online gambling deposits. İlbet however does not allow ewallets like Neteller, Skrill, PayPal and Neteller. If you are trying to use a mobile payment solution like Apple Pay or Google Pay, you will not be disappointed. Given the limited number of UK online betting sites that offer this option, it's not surprising that cryptocurrencies such and Bitcoin can't be used to make İlbet payments. Debit cards like Mastercard Visa and Maestro will be the most common way İlbet customers make deposits to their account. For many UK sports fans this won't be an issue, but for others it might be. İlbet also offers bank transfer as an alternative payment method. However, this is often considered to be outdated compared with many other options. İlbet states that a withdrawal from a customer’s account made to a debitcard takes approximately two to five days due to normal banking processes. It may be true that players will not receive their winnings until the following week. This is particularly frustrating for those who have grown used to getting their money via top ewallets. İlbet may require users to produce identification documents and proof that funds have been transferred to them as part of their verification process. For Know Your Customer, İlbet may require documents like a passport and bank statements.